Alternative dispute resolution

Industry-leading alternative dispute resolution services from as little as £5 – £15 per installation

Alternative Dispute Resolution (ADR) can save your company time, money, and resource, and avoid lengthy and costly litigation.

With Dispute Assist, you get ALL-INCLUSIVE dispute resolution for a nominal price which covers all costs, including mediation and conciliation, independent inspections, forensic reporting, and Ombudsman access.

Dispute Assist is enacted at the point of purchase and provides alternative dispute resolution services for 6 years.

Given average contract values, the price of Dispute Assist is nominal (£5 – £15 per installation) and it’s a great selling point to show customer commitment with extra protection.

  • Trusted all-on-one dispute resolution
  • Nominal price from as little as £5 per installation
  • Cashflow neutral
  • Avoid soaring litigation fees
  • Hassle free super quick resolution serevice
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  • PLUS, as an EXCLUSIVE offer, you’ll also receive a FREE Model Complaints Process.

About QASSS

QASSS is CTSI approved and multi-award winning, with over 10 years’ experience in glazing and home improvement, providing full end-to-end management when things go wrong.

We see it as our business to be the go-to outsourced provider for all those parts of organisations that do not generate revenue, but do cost a lot of time, money and frustration, including complaint handling, dispute resolution, and warranty claims management.

We don’t spend money on big ad campaigns, instead we invest in innovative technology and our people to deliver outstanding service and use our expertise to help businesses improve their customer retention and brand reputation.

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