Complaints handling solutions with 50% off your first month

Let us take the headaches away from handling complaints and save you time, money and resource

At QASSS, we provide end-to-end complaint handling solutions for glazing and home improvement companies.

By outsourcing your complaints to us, you and your team won’t need to deal with any complaints internally – we’ll do it all for you with either an outsourced service or a white-labelled solution that is fully branded to your business.

We bring in-depth sector expertise (with over 10 years’ experience in the sector), handling a wide range of different customer scenarios to deliver quick resolutions, drive better customer outcomes and protect our clients’ reputations.

  • Save management and team time
  • Reduce overheads
  • Protect brand reputation
  • Rapid resolution
  • Drive improved customer outcomes
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  • PLUS, as an EXCLUSIVE offer you’ll receive 50% off your first month!


QASSS is CTSI approved and multi-award winning, with over 10 years’ experience in glazing and home improvement, providing full end-to-end management when things go wrong.

We see it as our business to be the go-to outsourced provider for all those parts of organisations that do not generate revenue, but do cost a lot of time, money and frustration, including complaint handling, dispute resolution, and warranty claims management.

We don’t spend money on big ad campaigns, instead we invest in innovative technology and our people to deliver outstanding service and use our expertise to help businesses improve their customer retention and brand reputation.

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